Training options

Customer Service Training

Our customer service training courses are extremely flexible with a range of options including training your own trainer and in house programmes. You can choose from

Open courses which are held regionally throughout the year, at convenient locations throughout England.

In-house training programmes delivered on your own premises at a time to suit. Courses can be customised to your own needs or company objectives.

Train your own trainer - where we train and support a member of your own staff to deliver Welcome to Excellence programmes within your business or organisation.

A unique branded customer service course – we work with you to create a specific training course for your own business, organisation, destination, trade association or local community. Contact your Welcome to Excellence Manager for more information.

Corporate endorsementsLarger organisations with their own customer care package and training programme can work with us to enhance and supplement their own activities.

News

Welcome to Excellence expands into new service sectors
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On your marks… Why world-class customer service is key to success
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‘Once in a lifetime’ chance to transform Britain’s customer service!
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