Welcome All

Welcome All recognises that it is the environment which causes problems for many people with mobility or sensory disabilities. The programme provides participants with practical advice and cost–effective ideas to enhance service quality for customers with disabilities and specific needs.

You will look at: 

  • the benefits of an accessible service
  • key provisions from the Disability Discrimination Act
  • practical advice on how to provide the best service
  • how to communicate effectively
  • how to improve accessibility
  • guidance on a range of sensory, mobility and learning disabilities

Full course details