Further information
Print this pageWelcome All - Customer Service Care Training
Welcome All recognises that it is the environment which causes problems for many people with mobility or sensory disabilities. The programme provides participants with practical advice and cost–effective ideas to enhance service quality for customers with disabilities and specific needs.
You will look at:
- the benefits of an accessible service
- key provisions from the Disability Discrimination Act
- practical advice on how to provide the best service
- how to communicate effectively
- how to improve accessibility
- guidance on a range of sensory, mobility and learning disabilities
View full Welcome All course details
For booking enquiries please contact your local Welcome to Excellence manager
See what other businesses have achieved in regards to accessibility:
- West Quay Shopping Centre
- The Nurses Cottage B&B
- The Hytte self catering accommodation
- Imperial War Museum North
FREE online tasters below:
To learn more about how to write an accessibility statement visit: www.profitthroughaccess.co.uk.
To complete our online accessibility learning burst click here.
One Step Ahead
