Customer Service in Travel and Tourism

Welcome International helps participants to communicate successfully and provide an exceptional customer service experience to international visitors and UK residents from different ethnic, cultural and linguistic backgrounds.

You will look at: 

  • the international tourism industry
  • how to communicate effectively
  • how to greet visitors in their own language
  • identify cultural expectations

View full Welcome International course details

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For booking enquiries please contact your local Welcome to Excellence manager

 

 

 

 

 

 

 

 

 

 

 

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