Customer service training news and articles
A range of news and articles from Welcome to Excellence the UK’s leading customer service training providers and their customers
Tourism sector welcomes a City & Guilds qualification
Thousands of staff in the tourism industry are set to gain their first ever formal qualification now the Welcome Host customer service training course leads to a nationally-recognised City & Guilds award
Welcome to Excellence expands into new service sectors
Welcome to Excellence, the UK’s leading customer service training programme, have announced the launch of two new courses, ‘Welcome Host for Local Authorities’ and ‘Welcome to Health.’
Welcome to Excellence launches new course in response to demand
Welcome to Excellence, the leading customer service training programme in the UK, have launched a new course, taking the total number in their programme to eight
St.Helens Council spearhead the launch of new Welcome to Excellence Course
St.Helens Council has always worked hard to ensure that its customers are highly satisfied with the services it provides and, as such, is currently a top rated four-star Council
How the UK is raising the bar in customer service
Good service is no longer good enough. As well-travelled customers become increasingly choosy, the onus is on businesses to deliver world-class service if they are to survive
Visitors Promised a Quality Welcome to Cornwall
Customer service press releases from Welcome to Excellence the specialists when it comes to customer service training and courses in the UK
Wroxham Barns
Twenty-one staff from Wroxham Barns, Pensthorpe Nature Reserve, Broads Tours and RAF Radar Museum Neatishead, all members of Norfolk Tourist Attractions Association (NTAA), completed a one-day 'Welcome Host' training course at Wroxham Barns
VIP Customer service training goes to the airport
Volunteer Information Patrons (VIPs) at Bristol Airport were amongst those who recently took part in a dedicated customer service training programme tailored by South West Tourism, designed to help staff deliver world-class service to all customers
Gatwick briefs new tourism minister on £1bn investment in world class welcome
John Penrose MP, the new Minister for Tourism & Heritage, visited Gatwick Airport to see first hand the improvements being made to the customer experience as part of the airport's £1 billion investment plan
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Police take on Blackpool's tourism beat
Lancashire Police officers are joining the tourism frontline as the whole town comes together to provide better service to visitors and boost the local economy.
A very warm welcome to Blackpool
Blackpool is to launch its biggest ever customer service programme as part of a united effort to drive up quality across the resort
Training puts Exbury staff on the right track for happy visitors
Exbury Gardens staff are key to its success - celebrate its 10th anniversary
