A Look at Some Training Options

There are a wide range of training options available from Welcome to Excellence, meaning that whatever your particular need is, the chances are we will be able to fulfil it.


There are a wide range of training options available from Welcome to Excellence, meaning that whatever your particular need is, the chances are we will be able to fulfil it.

These options include:

  • • Open course delivery
  • • In-house courses
  • · Trainer briefings
  • •Tailored or bespoke customer service courses uniquely designed for your particular business

 Customer service training programmes

 Welcome to Excellence offers short, high impact customer service training programmes that will enhance staff motivation, drive the performance of your team, and improve the end results achieved by your company. These course options include:

  •  • Off the shelf courses: Standard courses by experienced company trainers, delivered either in-house or on an open basis directly to teams or individuals.
  •  • Bespoke courses: Full packages delivered by working with other organisations, including the development and planning of customer service programmes, managing administrative functions, and training for trainers.
  •  • Tailored and customised courses: Courses that have been developed or designed for the specific purpose of meeting the particular requirements of your staff members and company.

 Open course delivery

 Open courses allow employees and individuals from different businesses to attend the same course at a particular location, with the trainer, venue, course materials and appropriate refreshments all provided by Welcome to Excellence. An open course provides the opportunity for participants with very different backgrounds to meet and talk through ideas, while also enabling different staff members from your company to attend the course at different times, and minimise the disruption such training might otherwise cause to your business.

+ Text size

Site map | Print this page

© Copyright Welcome to Excellence 2020

Back to top
Share on Facebook Share on Twitter
Connect with us on: Welcome to Excellence on Twitter Welcome to Excellence on Facebook