Customer service training - course prices

Guide prices for the Welcome to Excellence customer service training programmes are shown below.

Please check prices with your local Welcome to Excellence manager, as subsidies are often available. 

Your local Welcome to Excellence manager will also be able to let you know the maximum delegate numbers for each course.

Course TitleOpen Course priceIn-house Course Price
Welcome Host £90.00 £900.00
Welcome Host Gold* £90.00 £995.00
Delivering Service Excellence  £90.00


Delivering Service Excellence in Health & Social Care
£90.00 £900.00
Exceeding Visitor Expectations* £90.00 £900.00
Welcome Afloat* £90.00 £900.00
Successful Selling £90.00 £900.00
Welcome All £95.00 £900.00
Welcome International £95.00 £900.00
Welcome Line £95.00 £900.00
Welcome Host Plus £90.00 £895.00
Welcome Management £105.00 £1000.00
Lead, Motivate and Succeed £105.00 £1000.00
Green Edge £95.00 £900.00
Win More Conferences & Events £95.00 £900.00
Welcome Host for Volunteers (half day course) TBA £750.00

 *Welcome Host Gold/Exceeding Visitor Expectations/Welcome Afloat City & Guilds Registration (per person in addition to price above)



Please note that there may be an additional cost for our trainers' travelling expenses - this will always be kept to a minimum.    

 Prices exclude VAT  

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