Our high quality training courses

Welcome to Excellence programmes have been created especially for people working in the service sector including front-line employees, managers, business owners, volunteers and students. With courses on a wide range of customer service topics, you're sure to find a course to meet your requirements.

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Customer Service Best Sellers

Welcoming All Customers

Everyone is different so gain confidence in anticipating and meeting the needs of all your customers.

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Welcome Host Gold

Think like a customer to build on your customer service skills and increase customer satisfaction and loyalty.

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Exceeding Visitor Expectations

Specifically designed for staff working in attractions and activity centres and aligned to VisitEngland's Visitor Attraction Quality Scheme.

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Delivering Service Excellence

Take customer service standards to the highest level and wow your customers with a quality of service that really excels.

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We’re here to help with your training requirements

For more information on our training courses, or to discuss your exact requirements, please get in touch and we'll be happy to help. We look forward to hearing from you.

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