Our high quality training courses

Welcome to Excellence programmes have been created especially for people working in the service sector including front-line employees, managers, business owners, volunteers and students. With courses on a wide range of customer service topics, you're sure to find a course to meet your requirements.

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Other Customer Service Courses

Welcome Host

Our world-famous introduction to the essentials of great customer service for those new to a customer facing role.

Welcome Host for Volunteers

A tailored version of Welcome Host designed for volunteers who provide a wide range of services to visitors and local residents.

Welcoming International Customers

Find out how culture impacts on customer service encounters and gain practical advice on how to improve your welcome to international customers.

We’re here to help with your training requirements

For more information on our training courses, or to discuss your exact requirements, please get in touch and we'll be happy to help. We look forward to hearing from you.