Open Course
Scheduled courses for individual bookings available in some locations.
This programme is designed for people who work in health and social care – a sector where excellent service and effective communications can make all the difference to the customer experience.
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Delivering Service Excellence in Health and Social Care has been designed to help participants provide world-class service to patients, other service users and partner organisations. In this sector, high quality customer service is crucially important to improve the experience of patients and their relatives, many of whom are likely to be in stressful situations.
This programme delivers a mix of lively instruction, group activity and self- assessment, enabling participants to develop an insight into the importance of customer service as well as showing them how to improve their own performance.
In-house course price: £900.00
I really enjoyed this course and it made me think about how I communicate with colleagues as well as the public.
If you are interested in booking one of our courses, or just need some more information, please complete the form and a member of our team will be in touch.
Or you can contact us at:
023 8062 5533 [email protected]We have a large range of courses to suit every business. If you would prefer something a bit more personal to you, get in touch! We are happy to tailor a course to your requirements.
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