Scheduled courses for individual bookings available in some locations.
This half day course has been designed specifically for volunteers who come into contact with members of the public while at work and will help participants to improve their customer service and communications skills.Enquire about this course
You will find out how to:
This half day course will help volunteers see their role and improve the quality of their customer service, equipping them with practical skills and strategies.
In-house course price: £750.00
We were absolutely delighted with this course. Jo was brilliant, really engaging and informative. She was excellent at working in museum-specific scenarios and was able to give my colleague and me additional guidance with regards to some of our volunteers.
Sally Med, Chelmsford CVS
Absolutely invaluable, every person who is visitor
facing should go on this course.
Stourhead National Trust
It made me think about all aspects of my volunteering - very helpful.
St. Nicholas Priory