Scheduled courses for individual bookings available in some locations.
Welcome Management training is for senior managers and proprietors. It helps participants to develop an effective customer service strategy, design and implement systems that focus on meeting customer needs and benchmark their service against their competitors.Enquire about this course
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This training course is designed to equip managers and business proprietors with everything they need to develop an effective customer service strategy for their business.
Combining inspirational presentation with interactive sessions where delegates share ideas and create individual action plans, this one-day course is a must.
Open course price: £105.00
In-house course price: £1000.00
This course has given me the tools to help develop my business and I found the action planning particularly useful.