Open Course
Scheduled courses for individual bookings available in some locations.
The Welcome Afloat course is a one-day, interactive training programme developed by Welcome to Excellence Ltd and a working group led by British Marine for leisure marine businesses. It is designed to help participants provide excellent service to all their customers and deliver a great boating experience.
You will learn how to:
Welcome Afloat is a highly practical customer service training course, using varied active training styles to give participants the skills and knowledge they can immediately use in the workplace. Interactive learning, group exercises, personal action planning and a host of great tips all equip participants to make a real difference to customers' experiences.
Individuals participating in our Welcome Afloat course can also receive a City and Guilds national Award by completing a short multiple-choice question paper at the end of the training session.
(Additional City and Guilds registration/certification fees apply - please contact us for details.)
In-house course price: £995.00 +VAT (£900.00 +VAT for British Marine members)
Very interesting course which will help with my role.
Relaxed approach and easy to understand. Thanks Amy.
ABC Leisure
If you are interested in booking one of our courses, or just need some more information, please complete the form and a member of our team will be in touch.
Or you can contact us at:
023 8062 5533 [email protected]We have a large range of courses to suit every business. If you would prefer something a bit more personal to you, get in touch! We are happy to tailor a course to your requirements.
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