High impact customer service training courses

Interactive training delivered your way - either via zoom or at your premises - using our highly experienced, associate trainers.
Welcome to Excellence is committed to helping you and your organisation delight customers and increase business.

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We have the solution to your training needs

In today's competitive markets, customer service determines the winners and losers.

Our Welcome to Excellence courses:

Some of our courses are aligned to the national customer service standards so individuals can also achieve a City and Guilds Award.

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Our training courses
One-day courses for the service sector covering a wide range of topics including customer service, leadership and sales.
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Our training options
Flexible delivery, all led by experienced accredited trainers. Choose from open or in-house course options or even a trainer briefing to deliver courses within your own organisation. Delivery can be face-to-face or virtually.
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Client case studies
Our clients share business focused stories and the reasons why they choose Welcome to Excellence training.
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Our areas of training expertise

We have courses to suit every business. Check out the areas below to find the right course for you.


Latest News

Aug 05, 2020

The South East is seeing stars with a double tourism victory for the first time!

Hovertravel Handling Agent Lorry Middleton has become the South East's first ever double winner of both the regional and national Tourism Superstar Award.

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Nov 09, 2019

Customer Service Training for Volunteers

Working as a volunteer for an organisation might seem like a nice thing to do, where you won’t need a lot of training to come across well with the members of the public you come into contact with. You’ve got a cheery disposition and you’re known as a ‘people person’ so that should be…

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We're here to help with your training requirements

For more information on our training courses, or to discuss your exact requirements, please get in touch and we'll be happy to help.

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